Contact Us
We’re Here to Help
At Povotour, your satisfaction and experience are important to us.
Whether you have questions about our anti-aging skincare products, your order status, shipping information, or anything else, our customer care team is always happy to assist you.
We are committed to providing a smooth and enjoyable shopping experience from purchase to delivery.
Get In Touch
Have a question? Need assistance with your order?
Our support team is ready to help.
Customer Support Email:
support@povotour.com
Website:
https://povotour.com
Customer Support Hours
Our customer service team is available:
Monday – Friday
9:00 AM – 6:00 PM (EST)
We typically respond within 24–48 business hours.
Please note that response times may be slightly longer during holidays, promotions, or high-volume periods.
Order Support
For faster assistance, please include the following information in your message:
- Order number
- Full name used for your purchase
- Email address associated with your order
- Details about your question or concern
This helps us locate your order and provide a quicker solution.
Common Questions We Can Help With
Our team can assist you with:
✓ Order tracking and delivery updates
✓ Product information
✓ Usage questions
✓ Returns and refunds
✓ Damaged or incorrect orders
✓ Payment-related questions
✓ General customer support
Your Satisfaction Matters
At Povotour, we believe skincare is more than just a routine — it is a personal experience.
We are dedicated to creating high-quality skincare solutions and providing reliable customer support every step of the way.
Thank you for choosing Povotour.
We look forward to helping you.
Company name:HONG KONG GLOBAL HUI INTERNATIONAL CO.LIMITED
Address: FLAT/RM A17 29/F LEGEND TOWER NO. 7 SHING YIP STREET KWUN TONG